October 2025 edition of CloudWave Connections
We’ve created this newsletter for our customers to communicate what’s new, let you know about upcoming events, share customer stories, and introduce you to members of our team.
We hope you find this newsletter informative and something that you look forward to receiving. If you have suggestions for topics, or have questions about something that’s been featured here, please let us know.
A Note from Ashini Surati
AI: Powering the Next Wave of Intelligent Transformation
As CloudWave’s Chief Information Security Officer, AI continues to be top of mind, not only for how it’s transforming security tooling and operations, but also for how it’s being leveraged by threat actors to increase the speed, scale, and sophistication of attacks. This dual reality underscores the importance of adopting AI responsibly, with strong governance and human oversight guiding every step forward.
Artificial Intelligence (AI) is no longer a glimpse of the future; rather, it’s the engine quietly driving the present. From predictive analytics and virtual assistants to personalized content and workflow automation, AI is rapidly becoming part of daily life. Soon, it will be so seamlessly integrated into how we live and work that we may not even notice when AI is behind the scenes.
From Innovation to Integration
Across industries, AI is transforming how we operate. It enhances efficiency in manufacturing, supports early diagnosis in healthcare, strengthens fraud detection in finance, and personalizes learning in education. As costs drop and access expands, AI is shifting from specialized use to everyday infrastructure, AI is becoming as essential as the internet or electricity once were.
But with this transformation comes a new challenge: how to harness AI responsibly while maintaining human oversight and ethical balance.
The Path Ahead
Experts continue to debate the idea of technological singularity, a point when AI could surpass human intelligence. While that future may still be decades away, the road toward more autonomous systems raise important questions about fairness, privacy, and control.
Unchecked, AI can replicate bias, compromise privacy, spread misinformation, or erode critical human decision-making. As AI becomes mainstream, responsible governance is no longer optional, it’s essential.
Harnessing AI with Purpose
To ensure AI benefits society, we must adopt clear guardrails:
• Transparency: Make AI decisions explainable.
• Accountability: Keep humans responsible for outcomes.
• Ethical Oversight: Evaluate not just what AI can do, but what it should do.
• Human Supervision: Maintain human judgment in critical decisions
Partnering for a Smarter Future
When used thoughtfully, AI empowers organizations to improve decision-making, strengthen security, and enhance user experiences. In healthcare, that means enabling clinicians, IT teams, and operations staff to work more efficiently, keeping focus where it matters most: on patients.
At CloudWave, we believe AI should amplify human intelligence, not replace it. By combining healthcare expertise, secure cloud technology, and responsible AI practices, we’re helping hospitals and health systems embrace innovation with confidence.
As we move into this new era, CloudWave remains committed to guiding our customers through the possibilities of AI responsibly, securely, and always with patient care at the heart of every decision. Our core policies and procedures will continue to evolve in alignment with these principles of transparency, accountability, ethical oversight, and human supervision, ensuring every advancement we make serves the mission of safer, smarter, and more trusted healthcare technology.
Ashini Surati is the Chief Information Security Officer for CloudWave
Register today!
WEBINAR: AI in Healthcare Cybersecurity:
Responsible Adoption Without the Hype
Thursday, October 30, 2:00 PM
Join CloudWave’s Michael Wilson and BlueOrange Compliance’s John DiMaggio for a thoughtful, balanced discussion on how healthcare organizations can approach AI with both optimism and caution. Position your teams to benefit from innovation while protecting what matters most: patient safety and data security.
October is Cybersecurity Awareness Month
CloudWave is committed to providing the knowledge and solutions healthcare organizations need to manage cyber risk confidently. We can help you build stronger protection across every endpoint.
Streamline Your Healthcare Organization’s Compliance Efforts Today
Are you facing increasingly complex compliance landscapes, including HIPAA, HITECH, OCR, and other industry-specific regulations?
BlueOrange Compliance, a CloudWave company, is a leader in information privacy and security, regulatory compliance, and risk management services. We offer integrated compliance and security risk assessments, including HIPAA Security Assessments and Penetration Tests that are designed not only to meet ever-changing regulations but continue to protect your patients.
BLOG:
Cyber Resilience in Healthcare:
The Foundation of a Strong Future
Across healthcare, modern healthcare cybersecurity services form the foundation of secure, reliable care.
Managed Endpoint Detection and Response from CloudWave
Securing endpoints in healthcare environments is critical. Endpoints are now the front lines of cyberattacks—and healthcare organizations are uniquely exposed.
CloudWave’s Managed Endpoint Detection and Response (EDR) service, powered by SentinelOne, brings automated, intelligent, and healthcare-aware defense to every endpoint.
Stay up to date with our latest news, press releases,
and events on LinkedIn.
Upcoming Events
| Puerto Rico Hospital Association Convention October 29-31 San Juan, Puerto Rico Learn more |
HIMSS IOWA Conference November 11-13 Altoona, Iowa Learn more |
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| Leading Age Annual Meeting November 2-5 Boston, MA Learn more |
Oklahoma Connect Conference November 20-22 Oklahoma City, OK Learn more |
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| ICAHN Illinois Annual Conference November 4 Champaign, IL Learn more |
MUSE CPG December 5 Hickory, NC Learn more |
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| MI Critical Access Conference November 6-7 Traverse City, MI Learn more |
You’ve Asked, We’ve Listened
Advanced Protection for Backup
At CloudWave, ensuring your Backup data remains protected and available has always been paramount – which is why we’ve heard your feedback and are excited to introduce Advanced Protection for Backup.
Advanced Protection for Backup performs deep file scans on your Backup data, alerting CloudWave to the presence of hidden ransomware, insider threats, and other indicators of non-recoverability.
If you are interested in learning more about Backup with Advanced Protection, reach out to your CloudWave Account Executive.
Meet the CloudWave Employee
Jorge Navedo
Technical Manager of Data Centers and Infrastructure
Many CloudWave employees have spent their careers in healthcare IT.
As CloudWave’s Technical Manager of Data Centers and Infrastructure, Jorge Navedo manages the Infrastructure and End-User Computing Team. This team is responsible for all things related to Infrastructure, including all hardware resources, Hypervisors, Operating Systems, and Storage Systems and their performance. The EUC Team is also responsible for remote client connectivity to hosted systems.
Jorge started his career almost 25 years ago at JJ Wild as a Systems Engineer, travelling to MEDITECH hospitals to perform installations.
He joined CloudWave because he wanted to continue working with the management team that he had been with for the last 11 years.
“I had confidence in their leadership,” he explained.
He joined CloudWave in 2012 and soon became the Production Manager, responsible for building and configuring servers, storage, and switches installed in MEDITECH hospitals.
Outside of work, Jorge enjoys spending time with his family, where they love to travel.
“For physical fitness, I have been practicing martial arts, specifically Brazilian Jiu-Jitsu.”
When asked what Jorge likes most about working in health care?
“Knowing that the work we do helps to provide better service to people, hospital staff, and patients is very rewarding.”