Managed IT

There is a powerful evolution away from infrastructure management and towards service management undergirding the way CIOs and other healthcare leaders design IT strategies to support their organization’s goals for clinical excellence, meaningful patient engagement, and administrative clarity. Evolving demands for security, compliance, access, integration, and user experience are real challenges for many organizations.

CloudWave’s suite of managed IT services are designed to take some of the most process, capital, and support-intensive IT services and deliver them to guaranteed service levels at a predictable costs in hybrid models, regardless of your mix of edge (on-premises), public, or private cloud services.

CloudWave’s managed application hosting service was built for healthcare. We built a private cloud to exceed all security and compliance guidelines, offering a seamless way to offload the entire technology stack. Stop worrying about servers, hypervisors, operating system patching, user access, domain authentication, intrusion detection – we could go on. Focus on your patients, clinicians, and colleagues. Easy to scale up or down resources and a predictable monthly expense allows you to forecast easily while ensuring value for your budget.

 

You’ve built an on-premise infrastructure platform that meets your edge computing needs but has become labor intensive and is taking cycles away from user support.  CloudWave can remotely monitor and manage your infrastructure 24 x 7x 365 with the same ITIL processes we use to guarantee our OpSus Live SLAs. Services are tailored to your needs and include OS & Hypervisor patching, hardware escalation management, and periodic visits by technical consultants to tune your environment and knock down internal punch lists.

 

OpSus Managed Services Solutions

Sometimes you need a more specific problem solved. CloudWave’s OpSus Cloud Services are designed to do just that. Be sure to look at our suite of solutions to address:

  • OpSus | Backup: Managed Hybrid Cloud Backup with Instant Local Recovery
  • OpSus | Recover: Managed Disaster Recovery with integrated test/audit
  • OpSus | Archive: Secure, Geo-protected Healthcare Data Archiving
  • OpSus | Defend: Custom-tailored Cyber-Security Management
  • OpSus | Workspace: Digital Workspace Management

 

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