Effective date: April 12, 2021
CloudWave’s Cookie Policy provides detailed information about how, when and why we use cookies. The policy may be amended at any time. Please visit this page to inform yourself of any changes.
Click here to see our Privacy Policy.
Cookie Definition and Purpose
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track activity and to improve and analyze our Service. As we make changes to our website, we may use different cookies and will provide updates on this page, our website or to you directly as required by law.
We use cookies and similar tracking technologies to monitor activity on our Services and we hold certain information you have consented. If you do not accept cookies, we will not place cookies on your devices, however, it is possible some services may not function as designed.
Refuse or Modify Cookies
You can instruct your browser to refuse all cookies or to inform you when a cookie is being sent. However, if you do not accept cookies, you may be unable to use some functions of our Service. Please refer to your Internet browser’s ‘help’/’tool’ or ‘edit’ section or visit www.allaboutcookies.org.
You can modify cookie consent at any time by clicking the “Manage Cookie Consent” button on our homepage to accept or reject cookies.
We use cookies in many ways, including:
- If consent is provided, we track how many times you visit the website as well as the pages you visit to make personal product recommendations based on your activity to assist in sales and marketing.
- To detect performance problems with our website and improvement it.
- To understand what interests you on our website.
Types of Cookies We Use
Strictly Necessary Session Cookies
We use Session Cookies that enable you to log into our support portal. These cookies are only used for sessions necessary to work within the support portal.
Analytical and Performance Cookies
These allow us to analyze the number of visitors to our website and how visitors use it. It helps us track how many times a visitor comes to the website, where they went on our website and which geographic area they came from. This helps us improve the way our website works, such as determining if users are finding what they are looking for. We also measure performance of our website and use cookies to monitor how our site is performing. Examples of cookies used for these purposes are Google Analytics and AppDynamics (performance).
Name of Cookie | Category | Duration | Description |
Google Analytics |
Analytics and Performance |
14 months |
This service allows us to analyze site visits to provide better service and marketing to current and future customers |
AppDynamics |
Analytics and Performance |
14 months |
This application allows us to monitor the performance of our site and provide you a better experience |
Cookielawinfo-checkbox-non-necessary |
Necessary |
6 months |
This cookie stores user consent for cookies in the category “Non necessary” |
Viewed_cookie_policy |
Necessary |
6 months |
This cookie is used to store whether or not the user has consented to the use of cookies. It does not store any personal data. |
Contact Us
If you have questions about this Privacy Policy or how we use the data , please contact us:
- By email: customersfirst@gocloudwave.com