CloudWave Ranked #15 on 2025 Channel Partners MSP 501, Recognizing A Milestone for Innovation in Healthcare IT

We’re proud to announce that CloudWave has been ranked #15 on the 2025 Channel Partners MSP 501 list, the world’s most respected ranking of top-performing managed service providers. This ranking is a reflection of our relentless focus on building full-service cybersecurity and cloud services exclusively designed for the healthcare industry.

The Channel Partners MSP 501 is widely regarded as the definitive benchmark in the IT services industry. Now in its 18th year, the list evaluates thousands of providers globally and ranks them using a rigorous methodology that considers financial performance, recurring revenue, operational efficiency, innovation, and the successful monetization of AI services. Earning a spot on this list is a tremendous achievement—but securing a top 15 position puts CloudWave in elite company.

Why This Matters in Healthcare IT

This recognition is a validation of the value, trust, and outcomes we deliver every day to more than 350 hospitals, health systems, and specialty healthcare providers. Our exclusive focus on healthcare enables us to address real-world clinical and operational challenges that generic IT providers can’t solve.

Our healthcare customers operate in a life-critical environment. That’s why CloudWave’s integrated solutions, including AI-driven threat detection, scalable and customizable security, and 24/7 managed services, are built to support the always-on nature of care delivery with unmatched resilience.

Built for Healthcare, Secured by Experts

An interview published on our ranking notes:

“CloudWave, which jumped into No. 15 on the 2025 MSP 501, owes its success to a laser focus on healthcare. While many MSPs have healthcare customers, the Marlborough, MA-based CloudWave is completely dedicated to that market.”

“I think we’ve amassed a team with probably more healthcare experience in the MSP space than just about anyone that we stack up against,” CloudWave CEO Erik Littlejohn said. “We typically run across folks who have more of a horizontal orientation, or maybe more of a regional or geographic focus. So I think that’s a key differentiator for us, having that focus and breadth of experience in this space. That’s really the DNA of our business. It’s not only our customers, but our employees and their experience.”

At CloudWave, innovation isn’t an initiative; it’s who we are. We pioneered a delivery model purpose-built to serve the unique clinical, regulatory, and operational needs of healthcare, helping to bring enterprise-grade IT services to numerous community, rural, and critical access hospitals that otherwise wouldn’t have access to them.

Our integrated healthcare cloud, IT, and cybersecurity solutions are informed by decades of real-world experience and delivered by people who understand both the clinical stakes and technical nuances of our customers’ environments. With more than 1,000 years of collective experience in EHR hosting and nearly 1,640 years of combined cloud services expertise, primarily in healthcare, the CloudWave team brings unparalleled depth to every engagement.

What truly differentiates CloudWave is our ability to deliver end-to-end, integrated IT, cloud, and cybersecurity services across the entire healthcare IT ecosystem. Whether our clients are operating on-premises, transitioning to hybrid cloud, or expanding to the edge, we meet them where they are, and help guide them to where they want to go.

Engineered for What’s Next in Healthcare

This MSP 501 ranking reinforces our role as a strategic innovation partner for hospitals and health systems navigating rapid change. CloudWave doesn’t just deploy technology; we actively shape every phase of our clients’ digital transformation journeys.

As the healthcare industry continues to face more frequent and sophisticated cyberattacks, resource constraints, and mounting compliance demands, we remain focused on empowering hospitals and health systems to operate their IT environments safely, efficiently, and confidently, regardless of the challenge. Our 96% customer retention rate and long-standing partnerships, some spanning more than a decade, speak to the trust we’ve earned and the outcomes we consistently deliver.

Healthcare never stops, and neither does CloudWave. Our relentless focus on uptime and availability enables hospitals to safeguard clinical operations, ensuring that technology never becomes a barrier to patient care.

Continuing CloudWave’s Journey of Innovation

We’re honored to be recognized as a top-tier MSP, but our work is far from done. CloudWave’s mission continues: to continually adapt and redefine how hospitals, health systems, and specialty providers secure their IT environments. By removing the complexity and burden of infrastructure management, we will continue to help IT teams shift their focus from maintenance to supporting strategic growth and elevating patient care.

We understand what our clients are up against every day, and our mindset is rooted in continuous innovation. We’ve been early adopters of emerging technologies, such as AI-driven threat detection. At CloudWave, we continually evolve to stay ahead of emerging threats and enhance our support for care delivery. The answers from five years ago aren’t good enough for today’s healthcare landscape—and that drive for continuous improvement is part of our DNA.

As the article, MSP 501 Spotlight: No. 15 CloudWave All-in On Healthcare, also notes, “the biggest challenge for CloudWave in 2025 is helping customers adopt AI in a smart, compliant, and safe manner. We expect that we’ll be on the leading edge in helping to leverage solutions with healthcare workflows and agentic models that are healthcare-specific and compliant.”

We are grateful for our clients’ trust and our incredible CloudWave team for the passion and excellence that brought us here. We look forward to continuing to redefine what’s possible in healthcare IT together.

Learn more out our solutions and cybersecurity services.

Erik Littlejohn
CEO