December 2023 edition of CloudWave Connections
We’ve created this newsletter for our customers to communicate what’s new, let you know about upcoming events, share customer stories, and introduce you to members of our team.
We hope you find this newsletter informative and something that you look forward to receiving. If you have suggestions for topics, or have questions about something that’s been featured here, please let us know.
A Note from Erik Littlejohn
Reflections on 2023
I feel like I always get invited to write the newsletter introduction in January, but I somehow managed to avoid that fate (at least I hope I don’t have to write back-to-back intros). Now, you can all be spared my thoughts on New Year’s resolutions and prognostications for the year ahead. Instead, I’ll reflect a bit on the past year and narrow my look forward to a much shorter timeframe.
The past year has been marked by a lot of uncertainty for many of us, driven in large part by macroeconomic trends that impacted many organizations’ ability to proceed with necessary projects, infrastructure refreshes, or other investments.
We’ve all had to continually adapt in so many different and unanticipated ways over the past three years, perhaps more so in the healthcare sector than any other. Kudos and appreciation to all our customers, clinicians, and partners for continually adjusting to dynamic and evolving challenges.
As I returned from AWS re:Invent last week, I also reflected on how much energy and attention we’ve spent on the topic of AI over the past year. Like many people, I’ve been skeptical about how quick and impactful the adoption of AI will be in our industry. Is it the next Internet of Things? Blockchain or another over-hyped trend or fad (yes, both are alive and well, but not meeting the levels of hype I recall)? I tend to think not, but I promised to avoid long-term prognostications. What I think all of us should be doing with respect to AI is thinking about how we will leverage our data to take advantage of large language models, hyper-scaled compute capabilities, and other innovations that AI will bring to bear. Data is one of the most critical competitive advantages any organization will have in the coming years.
To that end, CloudWave will leverage AI developments to bring benefits to our customers smartly and safely. In a similar fashion, we’ll look to partner with organizations that can help accelerate advantages and capabilities for our customers. One of those partners is Dedalus, which most people in the U.S. and Canada might not know a lot about despite being one of the largest healthcare software companies in the world. However, they are not looking to serve the U.S. by competing with MEDITECH or Epic in the EHR space. Dedalus is looking to provide point solutions that leverage their interoperability capabilities for things like improving operating room utilization and content management. However, what we’re most excited about is the potential of their Trials for Care solution, which hospitals and health systems can use to match patients with clinical trials. It is a great win-win for patients and hospitals, and we’re excited to launch this offering in 2024. Stay tuned and see below for more details.
I wish you a wonderful holiday season and a happy New Year!
Erik Littlejohn is President and CEO at CloudWave.
CloudWave partners with Dedalus
Take your hospital to the next level
CloudWave is pleased to announce that we have recently partnered with Dedalus and Dell to provide our healthcare customers with the ability to transform healthcare and redefine the care experience.
Today, with the pressure of needing to do more with less, we invite you to explore the possibilities of accessing the Dedalus Connected Care Ecosystem via our secure OpSus Cloud. As a CloudWave customer, you already leverage the cloud to optimize patient care and enterprise objectives. With Dedalus, you can take your organization to the next level.
- Generate revenue for your hospital & provide cutting-edge therapies for your patients with our Clinical Trials solution.
- Manage your data portfolio with real-time insights and pre-curated KPIs with the Command Center platform.
- Drive seamless access, communication & more with the Enterprise Content Management system.
Learn more about our partnership and our innovative solutions here.
Stay up to date with our latest news, press releases, and events on LinkedIn.
CloudWave named a Top Cybersecurity Firm in 2024
Black Book Research’s “State of the Healthcare Cybersecurity Industry” report
As part of its tenth annual “State of the Healthcare Cybersecurity Industry” report, Black Book Research has named CloudWave a Top Cybersecurity Firm in 2024 in the Outsourcing & Security Network Managed Services category.
Black Book Research conducts polls and surveys with healthcare executives and front-line users about their current technology and service partners and awards top-performing vendors based on performance based on qualitative indicators of client experience and solution/service satisfaction and three indicators of customer loyalty. A mix of 430 vendors offering data security services, core products and solutions, software, consulting, and outsourcing received user feedback, including large IT companies, mid and small security vendors, and start-ups in the polling period Q1 to Q4 2023.
Black Book surveyed users of 25 categories of cybersecurity vendors, consultants, and advisors, which produced the 2024 ratings of the highest-performing suppliers in healthcare.
Speed up your OpSus change requests today
Sign up for Advance Authorization
Allow key personnel to pre-approve routine change orders in advance. One signature enables the smooth and timely execution of your routine changes and minor updates.
Avoid delaying the implementation of service change requests while waiting on a signature. Delaying addressing small issues that can lead to bigger problems.
Contact your Customer Success Manager or Sales Director to learn more.
Let CloudWave handle your patch management needs
Fully-Managed Patching Service for Healthcare now available
Failing to patch systems on a timely basis leaves your hospital vulnerable to performance slowdowns, regulatory compliance issues, and even worse—the risk of cyber-attacks.
Utilizing the proven CloudCare+ patch maintenance strategy, healthcare enterprises can prevent cyberattacks, performance slowdowns, and regulatory compliance issues.
CloudCare+ solves these challenges with a skilled service team that utilizes a proven process throughout the patching cycle. This enables healthcare IT teams to take a hands-off approach to maintenance while CloudWave keeps the environment compliant and secured against cyber threats.
MUSE Executive Institute
January 7-9 in Newport Beach
Say hello to CloudWave at the Pelican Resort at the 2024 MUSE Executive Institute.
CloudWave in the Media
Enterprise Security Tech: How Healthcare Organizations Can Overcome the Challenges of Cloud Migration
Enterprise Security Tech sat down with Mike Donahue, vice president, client services, CloudWave, to learn more about the company and how healthcare organizations can overcome the challenges of cloud migration.
NJBIZ: Health Care Providers Need Rx for New Kinds of ‘Viruses’
Given the increasing cyber threat to the health care and public health sector, NJBiz recently spoke with a number of cybersecurity experts about the steps they’re taking to protect patient data.
CYBERSECURITY INSIDER PROGRAM MONTHLY WEBINAR:
This month, CloudWave, Healthcare IT Solutions is recapping our top three webinars of our Cybersecurity Insider Program! We will not have a live webinar in December, but feel free to review any past webinars you may have missed. The full lineup can be accessed on this group’s private YouTube Channel.
Stay tuned for the early 2024 webinar lineup, coming soon!
Join the Cybersecurity Insider Program and plan to attend the next live webinar, Recap of 2023 and Lessons Learned – Putting Education into Action for 2024 on Thursday, January 25 at 2:00 pm ET.
Register today and join the Cybersecurity Insider Program
Learn More About the Cybersecurity Insider Program
Sign up today for the Cybersecurity Insider Program to join a community where you can regularly access free healthcare cybersecurity education and get alerted to threat intelligence gathered by our Cybersecurity Operations Center team. You will also have the opportunity to network with your peers to hear about their cybersecurity successes.
A few highlights of the program include:
- Monthly free cybersecurity education – taking place on the last Thursday of every month–NEXT WEBINAR IS THURSDAY, 1/25 at 2:00 pm ET (see above)
- Ongoing alerts to high-risk cybersecurity threats with recommended actions
- Access to a private YouTube channel (you’ll get immediate access upon program registration)
- Access to a private LinkedIn Group
- Exclusive access to special events
- Annual group Tabletop Simulation
Meet Laura Pursley
Marketing Director
Many CloudWave employees have spent their careers in healthcare IT.
Football may be in the spotlight this year in Michigan, but CloudWave Marketing Director Laura Pursley is ready to move on to basketball season. A graduate of Michigan State, she is a huge fan of all things Spartan.
Laura’s marketing career started immediately after graduation, but for the last thirteen years, she has been marketing healthcare IT solutions, most recently cybersecurity solutions at Sensato and now CloudWave.
“My early background wasn’t in healthcare IT, but given the opportunity to join a company in this market, I soon realized that it is a community and industry like no other. I have met the most amazing people throughout my years working in healthcare IT marketing.”
As the Marketing Director for CloudWave’s Cybersecurity Solutions, Laura stays current with what’s happening in healthcare cybersecurity so she can create content for brochures, videos, blog articles, and other marketing collateral to communicate how hospitals can evolve their cybersecurity strategies.
“The healthcare industry is such a high target for attackers that healthcare organizations need to evolve to continually stay one step ahead of them.”
Laura also creates a lot of educational content to help hospitals train their teams and stay in the know about the latest threats and how they can work to stop attackers.
When Laura isn’t watching MSU sports, she’s watching her kids play lacrosse, basketball, football and perform gymnastics. She enjoys working out, running, and playing with her dog, Elvis.
“Elvis Pursley, get it?” she jokes.
What does Laura like most about working in health care?
“Even though I am not on the front lines (I could never do what our caregivers do), I feel like the technology solutions that we provide still positively impact patient care and sometimes could even save lives.”
Wishing you Happy Holidays from CloudWave
