February 2024 edition of CloudWave Connections
We’ve created this newsletter for our customers to communicate what’s new, let you know about upcoming events, share customer stories, and introduce you to members of our team.
We hope you find this newsletter informative and something that you look forward to receiving. If you have suggestions for topics, or have questions about something that’s been featured here, please let us know.
A Note from Rick Corwon
Expanding Internationally
Many of you know CloudWave as your ‘local,’ North American-based supplier of cloud infrastructure, security, and support. But did you know that CloudWave helps clients all around the globe?
CloudWave’s international business started modestly approximately fifteen years ago with technology consulting in Ontario, Canada, and London, UK. Backed by excellent delivery and support, we continued expanding directly with hospital clients in these regions. In the last decade, we had the fortune to grow with customers across both Canada and the UK, and we also expanded into Ireland and the Caribbean. In recent years, we have continued our trajectory by building a thriving channel arrangement that serves hospitals in South Africa, Australia, and Asia through our partner network, including MEDITECH and others.
Today, we serve clients on multiple continents and continue to look ahead at a bright future. We have learned that the services we provide to our valued clients in North America are immensely helpful to the global marketplace. And serendipitously, we have been able to leverage our global diversity to further improve our solutions delivered in North America. In all candor, whether it is a comprehensive security platform, cloud services, technical consulting, or support, our offerings are universally valued. We take great pride in supporting you and your delivery of the very best patient care.
Thank you for being part of our family and supporting our mutually beneficial expansions. All the best to you and yours as springtime is in sight. We hope to see you at HIMSS or your place soon!
Rick Corwon is Director of Channel and International Development at CloudWave.
CloudWave partners with USI Insurance
CloudWave will serve as a curated partner to USI Insurance Services, providing cybersecurity and IT services for its PrivaSafe service. This agreement aims to help healthcare organizations reduce their exposure to cyber threats and secure the best cyber liability insurance premiums.
Click here to read more.
Webinar:
Insure & Ensure: Cyber Liability Insurance Best Practices and Advanced Cybersecurity Strategies Webinar
February 28.
Click here to learn more about webinar.
CloudWave is pleased to announce that we have recently partnered with Dedalus and Dell to provide our healthcare customers with the ability to transform healthcare and redefine the care experience.
Today, with the pressure of needing to do more with less, we invite you to explore the possibilities of accessing the Dedalus Connected Care Ecosystem via our secure OpSus Cloud. As a CloudWave customer, you already leverage the cloud to optimize patient care and enterprise objectives. With Dedalus, you can take your organization to the next level.
- Generate revenue for your hospital & provide cutting-edge therapies for your patients with our Clinical Trials solution.
- Manage your data portfolio with real-time insights and pre-curated KPIs with the Command Center platform.
- Drive seamless access, communication & more with the Enterprise Content Management system.
We are currently seeking customers to take part in our beta program.
If you are interested in learning more about becoming a beta customer, contact us here.
Stay up to date with our latest news, press releases, and events on LinkedIn.
Blog Series: CloudWave’s Predictions on What 2024 has in Store for Healthcare IT
NEW! Parts 4 & 5
Read more of CloudWave’s perspectives on how 2024 will impact Healthcare IT:
- Cybersecurity is Everyone’s Responsibility: Healthcare Organizations Begin to Take a More Holistic Approach
- Continued Growth and Adoption of Multi-Cloud Architectures
Visit CloudWave at
HIMSS24 in Orlando
Booth 2781, March 12 – 15
Join us at CloudWave’s
Customer Appreciation Reception
Join us for cocktails and snacks at our Annual Customer Appreciation Reception on Tuesday, March 12 from 4:00 pm to 6:00 pm in Booth 2781.
Look for us under the Clouds!
Stop by Booth 2781 to:
- Win a prize! – Raffles at the conclusion of each presentation session.
- Ask questions, get answers – Visit our solution stations.
- Our team can explain how CloudWave can address your most pressing IT and cybersecurity challenges.
You’re Invited! CloudWave’s Presentations at HIMSS24
Sustaining Security in Healthcare: The Crucial Role of Infrastructure in an Optimal Security Program
Speaker: Mike Donahue, VP, Client Services, CloudWave
Tuesday, 3/12 at 1 pm
Protecting Against Ransomware With Immutable Backups
Speakers: Jacob Wheeler, Senior Solutions Architect, CloudWave
Andrew Donaldson, Associate Product Manager, CloudWave
Tuesday, 3/12 at 12 pm
Thursday, 3/14 at 10 am
CloudWave, Dell Technologies, & Dedalus – Better Together
Speakers: Robin Wiener, Managing Director, Enterprise Data Solutions, Dedalus
Jennifer Bowers, Managing Director, Clinical Strategy, Dedalus
Tuesday, 3/12 at 2 pm
Wednesday, 3/13 at 2 pm
New Strategies for Fortifying Resilience Against Cyberattacks in Healthcare
Speakers: Bobby Edwards, Steve Matheson, BridgeHead
Jacob Wheeler, Sr. Solutions Architect, CloudWave
Tuesday, 3/12 at 3 pm
Wednesday, 3/13 at 10 am
Top Three Ways to Advance Your Cybersecurity Posture
Speaker: Kelli Watson, Director, CloudWave
Wednesday, 3/13 at 11 am
Thursday, 3/14 at 11 am
Click here to learn more about CloudWave at HIMSS24.
Keep Your OpSus Change Requests Moving
Sign up for Advance Authorization today
CloudWave is pleased to offer a new way to streamline the way we deliver changes to your OpSus Cloud Services.
Incremental adjustments to the scope of your cloud service are to be expected, but the timing and process may not always be convenient.
CloudWave is now able to provide a way for our cloud customers to mitigate the administrative burden of these requests by allowing key personnel to pre-approve routine change orders.
With Advance Authorization, you set the boundaries. Adding components, expanding storage, increasing capacity – these are all change order categories covered under your Advance Authorization Agreement.
Contact your Customer Success Manager or Sales Director to learn more.
Let CloudWave Handle Your Patch Management Needs
Fully-Managed Patching Service for Healthcare keeps you safe
Failing to patch systems on a timely basis leaves your hospital vulnerable to performance slowdowns, regulatory compliance issues, and even worse—the risk of cyber-attacks.
Utilizing the proven CloudCare+ patch maintenance strategy, healthcare enterprises can prevent cyberattacks, performance slowdowns, and regulatory compliance issues.
CloudCare+ solves these challenges with a skilled service team that utilizes a proven process throughout the patching cycle. This enables healthcare IT teams to take a hands-off approach to maintenance while CloudWave keeps the environment compliant and secured against cyber threats.
MAKIN’ IT MUSE Social Community Peer Group Event
March 20 in Bolivar, MO
CloudWave is sponsoring and attending the upcoming MAKIN’ IT MUSE Social Community Peer Group Event in Bolivar, Missouri. The event will bring together MUSE members for a day of education and networking.
8:00 am to 3:30 pm (CT)
Citizens Memorial Hospital
1500 N Oakland Ave
Bolivar, MO 65613
For more details on the event, please click here.
Save the Date! MUSE Inspire in Denver in May
CloudWave will be exhibiting in Booth 516. Stay tuned for more details!
For more details on the event, click here.
CloudWave in the Media
Healthcare Cyberattacks are on the Rise: What should CIOS do?
CEO Erik Littlejohn appeared in CIO Review last month to talk about how today’s healthcare CIOs can mitigate risk and protect their hospitals against increasingly sophisticated cyber threats.
CYBERSECURITY INSIDER PROGRAM MONTHLY WEBINAR:
Join the Cybersecurity Insider Program and plan to attend the next live webinar, A Review of HPH Cybersecurity Performance Goals on Thursday, February 29 at 2:00 pm ET.
Keeping up with the requirements of multiple cybersecurity regulations or frameworks can take time and effort. And knowing what benefits they provide your organization is complex. This session will dive into understanding the Healthcare and Public Health (HPH) Cybersecurity Performance Goals.
Register today and join the Cybersecurity Insider Program
Learn More About the Cybersecurity Insider Program
Sign up today for the Cybersecurity Insider Program to join a community where you can regularly access free healthcare cybersecurity education and get alerted to threat intelligence gathered by our Cybersecurity Operations Center team. You will also have the opportunity to network with your peers to hear about their cybersecurity successes.
A few highlights of the program include:
- Monthly free cybersecurity education – taking place on the last Thursday of every month—NEXT WEBINAR IS THURSDAY, 2/29 at 2:00 pm ET (see above)
- Ongoing alerts to high-risk cybersecurity threats with recommended actions
- Access to a private YouTube channel (you’ll get immediate access upon program registration)
- Access to a private LinkedIn Group
- Exclusive access to special events
- Annual group Tabletop Simulation
Meet Matt Secura
Senior Pre-Sales Engineer
Many CloudWave employees have spent their careers in healthcare IT.
Since 2013, Matt Secura has been creating essential solutions for CloudWave’s healthcare customers. With fewer resources and increased data to protect, today’s hospitals rely on CloudWave to develop solid, meaningful technology proposals that allow clinicians to do what they do best—providing superior patient care.
As a Senior Pre-Sales Engineer, Matt evaluates specific IT issues brought to him by a customer and then works closely with the sales team and solution architects to recommend the best approach to resolving a dilemma or improving an existing system.
With a Bachelor of Science in computer engineering, Matt graduated from Case Western University and began his career providing computer programming modifications for an accounting software company. He worked for computer manufacturer Cumulus as a drive engineer, eventually becoming engineering manager. He also spent time at Keithly Instruments as a productization manager and at Aclara, an automated meter reading company, as a project manager.
Matt enjoys playing board and computer games and working on computer systems in his free time.
When asked what he likes most about working in health care?
“Being part of the solution. I like helping hospitals take care of their IT needs so they can focus on caring for their patients.”