February 2025 edition of CloudWave Connections
We’ve created this newsletter for our customers to communicate what’s new, let you know about upcoming events, share customer stories, and introduce you to members of our team.
We hope you find this newsletter informative and something that you look forward to receiving. If you have suggestions for topics, or have questions about something that’s been featured here, please let us know.
A Note from Mike Donahue
A Call to Action for
Healthcare IT Leaders
As AI-driven threats evolve, the healthcare industry must stay ahead with a proactive, layered security approach.
Investing in network intrusion detection, cloud-based SecOps, and continuous threat intelligence ensures that hospitals can harness AI’s benefits without compromising patient safety or data security.
CloudWave is committed to helping healthcare organizations navigate these challenges.
Reach out to our security experts to learn how our solutions integrate network defense, AI-driven security, and proactive risk management to safeguard your hospital’s digital infrastructure.
Let’s embrace AI securely—because patient care depends on it.
Mike Donahue is the Chief Operations Officer for CloudWave.
Stay up to date with our latest news, press releases, and events on LinkedIn.
Blog Series:
CloudWave’s Predictions for Healthcare IT in 2025
Broader Adoption of Targeted |
A Resurgence of the Public |
HIMSS25 in Las Vegas
March 3-6
Meet with our team
Request a personal meeting with us to discuss your unique needs. Our team of experts, in addition to CloudWave’s leadership team will be available to discuss important technology topics such as cybersecurity, cloud solutions, and more.
Click here to set a time to meet with us.
We’ll be in Booth #1373 for an interactive and informative experience!
Test your Incident Response knowledge with our game!
We’re excited to offer a hands-on tabletop card game designed to immerse you in incident response and cybersecurity strategies.
Using the Backdoors & Breaches deck of expertly designed cards, players will simulate real-world cyber incidents, sharpen response skills, and gain a deeper understanding of modern cyberattack techniques.
And more…
- Win a Prize! – Participate in raffles at the conclusion of each day. You don’t need to be present to win!
- Ask Questions, Get Answers – Visit our solution stations and speak with our experts about how CloudWave can help address your IT and cybersecurity challenges.
- Cybersecurity Insider Program – Are you a member, or interested in joining ? Stop by to learn more or sign up in the booth for a Starbucks gift card!
- Tabletop Simulations – Join us for hands-on simulations and take home your own card deck plus a bonus gift if you complete the game.
Customer Appreciation Reception
Customers old and new, please come celebrate with us at our Customer Appreciation Reception. Join us for refreshing cocktails, tasty snacks, and the chance to network with your peers. It’s the perfect opportunity to unwind and connect. Co-sponsored by our friends at AMD and EVT.
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Upcoming MUSE Community Peer Groups
New England March 28 |
British Columbia April 10 |
Customer Roundtables
Join the monthly discussion
Look for your email invitation to join both CloudWave executives and your fellow healthcare IT peers for a lively hour of discourse on the topics that healthcare leaders face every day.
Speed up your Change Requests
Sign up for Advance Authorization today
CloudWave is pleased to offer a new way to streamline the way we deliver changes to your Cloud Services.
Incremental adjustments to the scope of your Cloud Service are to be expected, but the timing and process may not always be convenient.
CloudWave is now able to provide a way to allow key personnel to pre-approve routine change orders.
With Advance Authorization, you set the boundaries. Adding components, expanding storage, increasing capacity are all change order categories covered under your Advance Authorization Agreement.
Contact your Customer Success Manager or Sales Director to learn more.
Leave Your Patching to CloudWave
A Fully-Managed Patching Service to keep you protected
Failing to patch systems on a timely basis leaves your hospital vulnerable to performance slowdowns, regulatory compliance issues, and even worse—the risk of cyber-attacks.
Utilizing the proven CloudCare+ patch maintenance strategy, healthcare enterprises can prevent cyberattacks, performance slowdowns, and regulatory compliance issues.
CloudCare+ solves these challenges with a skilled service team that utilizes a proven process throughout the patching cycle. This enables healthcare IT teams to take a hands-off approach to maintenance while CloudWave keeps the environment compliant and secured against cyber threats.
Learn More About the Cybersecurity Insider Program
The Cybersecurity Insider Program aims to provide cybersecurity education and information to the healthcare community free of charge. We offer various ways to access educational information, including live online events, detailed guides and written information, and on-demand training.
Click here to learn more and to register for the Cybersecurity Insider Program.
Meet Andy Kenny
Systems Engineer
Many CloudWave employees have spent their careers in healthcare IT.
Andy Kenny has been with CloudWave since 2006.
As a member of CloudWave’s Technical Service Group, Andy supports the Help Desk and works on MEDITECH customer projects, specifically those involving MAGIC.
“I like to travel and be onsite with the customers.”
Before coming to CloudWave, Andy worked at Lanier as a C2C Support Manager and Systems Engineer. Prior to that, he was a project manager at EMC. Andy initially served in the US Air Force for six years, doing security for Air Force One under the Reagan and George H.W. Bush administrations.
Andy has five grown children and one grandson. When he has free time, he loves cooking, gardening, and traveling with his wife.
When asked what he likes most about working in healthcare, Andy states, “I love working with our CloudWave team to help find solutions to issues and work on new projects and programs for our customers.”