January 2025 edition of CloudWave Connections
We’ve created this newsletter for our customers to communicate what’s new, let you know about upcoming events, share customer stories, and introduce you to members of our team.
We hope you find this newsletter informative and something that you look forward to receiving. If you have suggestions for topics, or have questions about something that’s been featured here, please let us know.
A Note from Tim Quigley
New Year, New Perspective
I’m excited to inform you of an important update regarding our brand. After careful consideration, we have decided to phase out the Sensato and OpSus labels to unify and align our service offerings under the CloudWave brand name.
While we are saying goodbye to both the Sensato and OpSus names, we want to assure you that the delivery of high-quality hosting and cybersecurity services and our commitment to customer satisfaction will remain unchanged.
What does this mean for you?
- Same great services: Our services, offerings, and commitment to your success will remain exactly the same. You’ll continue to receive the same excellent support, products, and experiences you rely on.
- Updated branding: Over the coming weeks, you may notice some changes to our website and other materials. However, our core values and dedication to providing you with the best service possible are unwavering.
- No action is required on your part: Your current accounts, services, and contracts will continue as usual.
We understand that name changes can raise questions, but please know that this decision was made to streamline our service portfolio by leveraging the strength of the CloudWave brand and eliminating any confusion in the marketplace. We believe this change will allow us to serve you better today and provide expanded services in the future.
If you have any questions or concerns, we are here to help. Please don’t hesitate to reach out directly to me at tquigley@gocloudwave.com or any of your CloudWave contacts.
Thank you for your continued trust and support. CloudWave looks forward to serving you and continuing to be your partner for cloud and cybersecurity solutions.
Tim Quigley is the Chief Client Officer for CloudWave.
Stay up to date with our latest news, press releases, and events on LinkedIn.
CloudWave Appoints Lewie Dunsworth
Earlier this month, CloudWave appointed Lewie Dunsworth to the Board of Directors.
With extensive industry expertise in cybersecurity and a deep understanding of the healthcare market, Dunsworth is poised to play a critical role in advancing CloudWave’s strategic direction and product development in cybersecurity.
Blog Series: CloudWave’s Predictions
for Healthcare IT in 2025
| Hospitals Will Adopt a Patient-First Cybersecurity Approach | Shifting from Detection to Prevention in Healthcare Cybersecurity | A Growing Threat of Healthcare Supply Chain Attacks |
Customer Roundtables 
Join the monthly discussion
Look for your email invitation to join both CloudWave executives and your fellow healthcare IT peers for a lively hour of discourse on the topics that healthcare leaders face every day.
NEXT ROUNDTABLE FEBRUARY 4
Upcoming Events
ViVE 2025
Nashville Music City Center
February 16-19
CloudWave’s Erik Littlejohn, CEO, and Tim Quigley, Chief Client Officer will be in Nashville at ViVE in February. Click here to set a time to meet with us.
HIMSS25
Las Vegas
March 3-6
HIMSS is back in Las Vegas in 2025! CloudWave is planning some exciting activities in Booth 1373. CloudWave’s leadership team will be there to meet with you. Click here to set a time to meet with us.
Speed up your Change Requests
Sign up for Advance Authorization today
CloudWave is pleased to offer a new way to streamline the way we deliver changes to your Cloud Services.
Incremental adjustments to the scope of your cloud service are to be expected, but the timing and process may not always be convenient.
CloudWave is now able to provide a way to allow key personnel to pre-approve routine change orders.
With Advance Authorization, you set the boundaries. Adding components, expanding storage, increasing capacity are all change order categories covered under your Advance Authorization Agreement.
Contact your Customer Success Manager or Sales Director to learn more.
Leave Your Patching to CloudWave
A Fully-Managed Patching Service to keep you protected
Failing to patch systems on a timely basis leaves your hospital vulnerable to performance slowdowns, regulatory compliance issues, and even worse—the risk of cyber-attacks.
Utilizing the proven CloudCare+ patch maintenance strategy, healthcare enterprises can prevent cyberattacks, performance slowdowns, and regulatory compliance issues.
CloudCare+ solves these challenges with a skilled service team that utilizes a proven process throughout the patching cycle. This enables healthcare IT teams to take a hands-off approach to maintenance while CloudWave keeps the environment compliant and secured against cyber threats.
Learn More About the Cybersecurity Insider Program
Exciting Updates for the 2025 Cybersecurity Insider Program – If you’re not a member – Join Now!
The Cybersecurity Insider Program aims to provide cybersecurity education and information to the healthcare community free of charge. We offer various ways to access educational information, including live online events, detailed guides and written information, on-demand training, and some exciting new changes coming up in 2025.
Plan to join us for the next live Insider Session on January 30 at 2 p.m. ET.
Tips for Setting Your Cybersecurity Priorities for 2025
You may have your cybersecurity budget set for 2025, but have you adjusted your detailed cybersecurity plan for the recent regulatory changes and the current threat landscape? In this live Insider Session, we will discuss key focus areas for 2025 and give quick tips for quickly adjusting your plan. We’ll cover these topics:
- What are the biggest problems to solve in 2025
- What technologies and/or resources should you invest in
- Tips for educating your team
- A breakdown of the different frameworks and which you should follow
- A review of recent KLAS cybersecurity reports to understand what your peers are focusing on
Enhancements to the Insider Program in 2025:
- Live Insider Sessions: The live Insider Sessions will now be quarterly instead of monthly.
- Save the dates: January 30, April 24, July 31, October 30
- Register for the program to add these to your calendar and to get access to the library of exclusive content from 2023-2024.
- Live Insider Session topics will be announced in early January
New to the program in 2025:
Quarterly Peer Group Meetings – an opportunity to discuss cybersecurity challenges and ideas with your peers. Some details:
- One-hour sessions via Microsoft Teams
- Group Meetings will be small – only 8- 10 per session
Click here to learn more and to register for the Cybersecurity Insider Program. If you have already registered, no action is needed.